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Segway Ninebot N3M320: known problems

4 sourced reports, with what to check before you buy. Each one links to the page it was reported on.

1 of these reports describe a fire, explosion or shock risk.

Worth checking

Ninebot Mini Pro N3M320 battery-related problem cut range to under 50% of stated

An owner reports a battery-related problem on the N3M320 that meant the unit never reached even 50% of its stated range; Ninebot replaced the unit with a lower-end N3M240 rather than repairing it.

What to check. Range complaints on this model may trace to the battery; expect the maker to offer a replacement unit rather than a battery repair.

Reported on: forum.electricunicycle.org

Ninebot Mini Pro N3M320 original battery (NC1502-B) discontinued and costly to replace

An owner of the N3M320 reports the original battery model NC1502-B is no longer sold and costs about $350 when found, more than the whole unit's market value.

What to check. If you own an N3M320 whose battery dies, budget for a hard-to-find, expensive replacement; a non-genuine battery may not communicate with the motherboard.

Reported on: forum.electricunicycle.org

Minor

N3M320 was the first UL 2272-certified hoverboard, not part of the 2016 fire recall

Safety risk

The N3M320 was the first hoverboard certified to UL 2272, the standard created after the 2015-16 hoverboard fire crisis, so it was marketed as the fire-safe model rather than a recalled one.

What to check. Do not assume the N3M320 was part of the 2016 hoverboard fire recall; it predates and was certified against that hazard.

Reported on: incompliancemag.com

No Segway product, including the N3M320, was included in the 2016 CPSC hoverboard recall

Segway's own material states no Segway product was part of the 2016 CPSC recall of 500,000+ hoverboards, and markets the miniPRO as the UL 2272-certified safe alternative.

What to check. The N3M320 has no CPSC recall on record; the documented risks for this model are owner-reported battery/range problems, not fire recalls.

Reported on: segway.co.nz

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These reports come from the pages linked under each item: owner forums, repair guides and workshops. They are not a diagnosis of any one unit, and a careful check of the one you are buying still applies.

Text from the Kriko Hoverboards & Self-Balancing Scooters catalog, version 0.1.1, under the CC-BY-SA-4.0 license.