Known problems › Hoverboards & Self-Balancing Scooters
5 sourced reports, with what to check before you buy. Each one links to the page it was reported on.
2 of these reports describe a fire, explosion or shock risk.
Safety risk
Official CPSC recall 21-189, about 237,300 units sold Sep 2016-2018 for about $460.
What to check. If your Hovertrax 2.0 was built between September 2016 and August 2017 and its battery pack has 'GLW' printed on it (serial starting GLW), stop using it and request the free replacement battery pack from Razor.
Reported on: cpsc.gov
Safety risk
Official CPSC recall 16-215, about 28,000 units sold Dec 2015-May 2016 for $600-$700.
What to check. If you own a Hovertrax with serial number starting 55X120-01, 55X120-02, 55X110-01, 55X110-02 or 55X230-01, stop using it and contact Razor for a free UL 2272-certified replacement.
Reported on: cpsc.gov
The manufacturer's own safety page lists both the July 2016 Hovertrax recall and the August 2021 GLW battery pack recall.
What to check. Use this page to check your serial number against the affected ranges before riding.
Reported on: razor.com
iFixit's troubleshooting wiki for the Hovertrax 2.0 describes how to diagnose a faulty battery (yellow level light) and notes a faulty battery can also cause delayed wheel response.
What to check. If the battery-level light stays yellow after a full charge, the battery is likely faulty and should be replaced rather than ridden.
Reported on: zh.ifixit.com
A verified Amazon owner review of the Razor Sonic Glow Hovertrax (a Hovertrax-series variant) reports the battery died in roughly 15-20 minutes against a stated 45-minute life, and the charger indicator light failed to show full charge.
What to check. Expect real-world battery life well below the stated figure on this series; verify battery behavior early in the return window.
Reported on: sport.woot.com
All Hoverboards & Self-Balancing Scooters
Kriko reads a listing and tells you which of these apply to that exact product. It runs on your computer, needs no account and is free.
These reports come from the pages linked under each item: owner forums, repair guides and workshops. They are not a diagnosis of any one unit, and a careful check of the one you are buying still applies.
Text from the Kriko Hoverboards & Self-Balancing Scooters catalog, version 0.1.1, under the CC-BY-SA-4.0 license.
