Kriko Türkçe

Known problems › Air conditioners

Daikin Kaira DTXR35E: known problems

4 sourced reports, with what to check before you buy. Each one links to the page it was reported on.

Costly or dangerous

Compressor diagnosed faulty as factory defect; outdoor unit replacement delayed

A Hepsiburada buyer reports the service diagnosed the compressor as faulty (factory defect) and said a new outdoor unit would be sent, but the replacement dragged through the summer with no resolution.

What to check. A compressor failure is a major repair that can leave the unit unusable for the whole cooling season while waiting for a replacement outdoor unit. This is a high-cost, high-impact failure.

Reported on: hepsiburada.com

New unit failed to cool next day; capillary crack causing refrigerant leak, compressor removed

A forum buyer reports a brand-new DTXR35E worked one evening then failed to cool the next day; service found a capillary crack causing a refrigerant leak and took the compressor away. The replacement process dragged past 1.5 months with no progress.

What to check. A capillary leak on a new unit means no cooling almost immediately after purchase, and the repair/replacement can stretch for weeks. This is a high-impact early-life failure.

Reported on: inceleriz.com

Worth checking

Kaira DTXR35E is Midea-manufactured; buyer received mismatched indoor/outdoor units

An Ekşi Sözlük entry notes the Kaira is sold by Daikin Türkiye but is Midea-manufactured, and one buyer received a 12000 BTU unit whose indoor unit was 18000 while the outdoor unit was 12000, discovered only at installation, leaving them unable to use it for ~20 days.

What to check. Because the Kaira is a rebadged Midea unit sold under Daikin's name, buyers should verify the indoor and outdoor unit capacities match at installation and confirm the warranty/service channel before purchase.

Reported on: eksisozluk.com

Outdoor unit emits very loud truck-like noise and vibration since installation

An owner reports the outdoor unit has produced a very loud truck-like noise and serious vibration since the day of installation, and the authorized service did not show up for two scheduled appointments over 16 days.

What to check. If the outdoor unit is loud or vibrating, it can disturb neighbors and may point to a poor installation rather than a defect. Verify installation quality and service responsiveness early, since the service may not return promptly.

Reported on: sikayetvar.com

More in Air conditioners

All Air conditioners

Check the one you are about to buy

Kriko reads a listing and tells you which of these apply to that exact product. It runs on your computer, needs no account and is free.

Get Kriko

These reports come from the pages linked under each item: owner forums, repair guides and workshops. They are not a diagnosis of any one unit, and a careful check of the one you are buying still applies.

Text from the Kriko Air conditioners catalog, version 0.1.1, under the CC-BY-SA-4.0 license.