Kriko Türkçe

Known problems › Cookers, ovens and hobs

Arcelik built-in cooker set (ankastre set): known problems

6 sourced reports, with what to check before you buy. Each one links to the page it was reported on.

1 of these reports describe a fire, explosion or shock risk.

Costly or dangerous

Arcelik 2024 recall of 3,566 cookers for gas-leak risk in shut-off valves

Arcelik Global's own 2024 Integrated Report confirms an official recall of 3,566 cooker units for gas-leak risk from a surface defect in shut-off valves. This is the manufacturer's primary documentation, from the seed query 'Arcelik ankastre set recall RAPEX'.

What to check. A buyer should know Arcelik issued a 2024 recall for cookers over a gas-leak risk in shut-off valves, so checking whether a specific unit is affected matters for safety.

Reported on: arcelikglobal.com

Arçelik OCD T 651 ES glass hob shattered during cooking while under warranty

Owner report naming a specific model, the Arçelik OCD T 651 ES built-in glass hob, which shattered completely during cooking while still under warranty until 2032. The same model appears in multiple complaints on the site.

What to check. A buyer of the OCD T 651 ES model should know the glass surface has shattered during normal cooking even under warranty, so this specific model carries a documented glass risk.

Reported on: sikayetvar.com

Arçelik ankastre hob self-ignited with no use, fire risk in kitchen

Safety risk

Owner report: the Arçelik ankastre hob began burning on its own with no use; the owner noticed flames only when the fuses tripped, and an expert confirmed the fault originated in the hob. Four months later no remedy was offered and the hob remained damaged.

What to check. A buyer should know a hob can self-ignite and start a kitchen fire even when not in use, and that Arçelik service may not resolve it promptly.

Reported on: sikayetvar.com

Arçelik ankastre set hob glass shattered while cooking, glass hit family members

Owner report from the Turkish complaint site Şikayetvar (ID 33181461): the Arçelik ankastre set hob glass shattered spontaneously while two burners were lit, and glass fragments sprayed onto the family. Service blamed user error and quoted 650 TL for inspection. This came from the Turkish seed query 'Arcelik ankastre set cam patlaması şikayet'.

What to check. A buyer should know the glass hob can shatter during normal cooking with people nearby, and that Arçelik service tends to classify it as user error rather than covering it under warranty.

Reported on: sikayetvar.com

Arçelik ankastre set oven door glass shattered, cuts on hands, life-threatening

Owner report listed under similar complaints on the same Şikayetvar page: a newly bought Arçelik ankastre set's oven door glass shattered within a week of first use, causing cuts, and service called it user error.

What to check. The oven door glass can shatter early in the product's life; a buyer should not assume warranty coverage, as service attributed it to user error.

Reported on: sikayetvar.com

Worth checking

Arçelik built-in stove glass shattered again after warranty replacement; service charged for 'accessory'

English-language owner report on Şikayetvar: the built-in stove glass shattered again after a warranty replacement, with no impact, and Arçelik then charged ₺4,000 for glass plus ₺5,000 for the process, calling the glass an 'accessory'.

What to check. A buyer should know the glass can shatter repeatedly and that Arçelik may refuse warranty coverage and charge thousands of lira to replace it.

Reported on: sikayetvar.com

More in Cookers, ovens and hobs

All Cookers, ovens and hobs

Check the one you are about to buy

Kriko reads a listing and tells you which of these apply to that exact product. It runs on your computer, needs no account and is free.

Get Kriko

These reports come from the pages linked under each item: owner forums, repair guides and workshops. They are not a diagnosis of any one unit, and a careful check of the one you are buying still applies.

Text from the Kriko Cookers, ovens and hobs catalog, version 0.1.1, under the CC-BY-SA-4.0 license.