Kriko Türkçe

Known problems › Electric scooters

Xiaomi Electric Scooter 4 Pro: known problems

7 sourced reports, with what to check before you buy. Each one links to the page it was reported on.

Costly or dangerous

Brakes failed after about 4 months of use (Alza verified buyer review)

A buyer reports the brakes stopped working after about 4 months, and the replacement handlebar did not fit properly.

What to check. Brake failure within months is a serious safety issue. If you buy, check the brakes early and often, and confirm warranty/service coverage in Turkey before purchase.

Reported on: m.alza.sk

Throttle failure on the 4 Pro is a recognized fault (error code 14) per Xiaomi's own FAQ

The manufacturer's troubleshooting page confirms a throttle failure mode with a dedicated fault code (14) and a long+4-short beep pattern, and directs owners to send the unit to a service center for replacement.

What to check. If the dashboard shows code 14 or the beep pattern, the throttle must be replaced and Xiaomi recommends a service-center repair. This is a known failure on the 4 Pro, not a one-off, so budget for the possibility of a throttle replacement during ownership.

Reported on: mi.com

Worth checking

Braking is weak, especially when the battery is full (German buyer review)

The owner reports braking is poor at full battery and still not strong at half charge, compared with an e-bike.

What to check. If you rely on strong, predictable braking (hills, traffic), the 4 Pro's brake feel may disappoint. Test braking before committing, and note the pack also flags a weak factory front drum brake.

Reported on: ebay.de

Real-world range is well under the advertised figure (Turkish verified buyer: ~30-32 km vs 47 km shown)

A 4-month owner (70 kg) reports the app shows 47 km at full charge but real riding yields only 30-32 km, with strong slowdown below 20% charge.

What to check. Expect roughly two-thirds of the advertised range in real use, and less if you are heavier or ride hills. If your commute depends on the full 50 km claim, this model will not deliver it.

Reported on: hepsiburada.com

Scooter can auto power-off from motor overheating/overload (Xiaomi's own FAQ)

The manufacturer documents a self-protection auto power-off when the motor overheats or is overloaded (steep slopes, long climbs, or payload over the limit).

What to check. On long hills or with a heavy rider, the scooter may shut down mid-ride as a protection measure. If your route has sustained climbs or you are near the 120 kg limit, expect power cuts.

Reported on: mi.com

Stop/brake light failure reported as a chronic board problem on the 4 Pro (Turkish buyer)

A buyer reports the stop light does not work and describes it as a chronic board (kart) problem for this model.

What to check. A non-working brake light is a safety and legal concern in traffic. If it fails, it points to the internal controller board rather than a bulb, so expect a board-level repair.

Reported on: hepsiburada.com

Minor

Display scratches easily (German buyer: scratched after two wipes with a soft cloth)

The owner reports the display was already scratched after wiping it twice with a soft cloth.

What to check. The display surface is soft and scratches easily. Use a screen protector or avoid wiping it, since a scratched display hurts readability and resale value.

Reported on: ebay.de

More in Electric scooters

All Electric scooters

Check the one you are about to buy

Kriko reads a listing and tells you which of these apply to that exact product. It runs on your computer, needs no account and is free.

Get Kriko

These reports come from the pages linked under each item: owner forums, repair guides and workshops. They are not a diagnosis of any one unit, and a careful check of the one you are buying still applies.

Text from the Kriko Electric scooters catalog, version 0.1.3, under the CC-BY-SA-4.0 license.