6 sourced reports, with what to check before you buy. Each one links to the page it was reported on.
Costly or dangerous
Bearing failure on WW11DG5B25TE (same series) while in warranty, with parts delays
From the Samsung Spain product-page review of the WW11DG5B25TE variant of this series. The owner reports the bearings broke while the machine was still in warranty and the official service had it for 10 days waiting for spare parts, with the drum appearing loose and making a horrible noise.
What to check. If buying, confirm the warranty and parts availability; a bearing failure on a near-new unit left this owner without the machine for over a week and with no parts in stock.
Recurring loud noise — replacement unit develops the same fault
From a Turkish complaint (sikayetvar) on the exact WW11dg5B25AEAH01 model. The first unit became very loud after ~5 months, was replaced, and the brand-new replacement developed the identical loud-noise fault after ~1.5 months. The factory chose repair over refund.
What to check. A recurring noise fault across two units points to a design/component weakness rather than a one-off defect; expect possible pushback if you ask for a refund instead of a repair.
Water leaking from detergent drawer and door on a new unit
From a Turkish complaint on the exact model. A new unit leaked water from the detergent drawer and around the large door, leaving the owner unable to wash for over two weeks, with the seller and service passing responsibility between them.
What to check. A water leak from the drawer/door on a new machine is a serious functional fault; document it and push for replacement rather than repair.
Abnormally noisy operation from the second day of use
From a Turkish complaint on the exact model. The machine ran abnormally loudly on every wash from the second day, and the owner was charged 500 TL for a service visit that did not help.
What to check. Noise from early use is worth getting checked under warranty immediately; a paid service visit may not resolve it.
From the same Turkish complaint on the exact model. The digital display turns itself on and off, an electrical fault reported alongside the water leak on a new unit.
What to check. A self-cycling display suggests a control-board fault; treat it as an electrical defect worth reporting under warranty.
Machine does not remove stains — poor washing performance
From a Turkish complaint on the exact model. The machine has not washed properly since installation, failing to remove even a simple chocolate stain, and two service visits did not resolve it (service blamed detergent type/brand).
What to check. If cleaning performance matters to you, note that multiple owners report stains remaining and service attributing it to user error rather than a fault.
These reports come from the pages linked under each item: owner forums, repair guides and workshops. They are not a diagnosis of any one unit, and a careful check of the one you are buying still applies.
Text from the Kriko Washing machines catalog, version 0.1.2, under the CC-BY-SA-4.0 license.
