3 sourced reports, with what to check before you buy. Each one links to the page it was reported on.
INCIBE's advisory CVE-2026-78321 documents a denial-of-service vulnerability in the Neo's HTTP media server (firmware up to 01.00.0400) that blocks QuickTransfer photo/video retrieval, fixed only by a firmware update.
What to check. Keep the Neo's firmware current; the documented fix for this vulnerability is a vendor firmware update, and an unpatched unit can have its media transfer disrupted.
Reported on: incibe.es
DJI's official support bulletin lists the Neo series as an applicable product for erratic gimbal movement and gimbal hardware errors, with gimbal calibration in DJI Fly as the first fix.
What to check. If the gimbal moves erratically or the app warns, try gimbal auto-calibration in DJI Fly first; if it persists the bulletin points to a gimbal hardware error needing service.
Reported on: support.dji.com
On the iFixit teardown page an owner reports the gimbal's rubber bumpers break in a crash; another owner notes the frame, connectors, motors and gyroscope are glued in place, making DIY repair extremely difficult.
What to check. The Neo is not user-serviceable: internal parts are glued, so a crash that breaks the gimbal bumpers or frame effectively means replacement or a service-center repair, which can cost close to a new unit.
Reported on: zh.ifixit.com
Kriko reads a listing and tells you which of these apply to that exact product. It runs on your computer, needs no account and is free.
These reports come from the pages linked under each item: owner forums, repair guides and workshops. They are not a diagnosis of any one unit, and a careful check of the one you are buying still applies.
Text from the Kriko Drones catalog, version 0.1.1, under the CC-BY-SA-4.0 license.
