Known problems › Smartwatches and Fitness Bands
6 sourced reports, with what to check before you buy. Each one links to the page it was reported on.
Two separate verified Czech reviews on Alza.hu (Nov 2024 and Sep 2024) report the watch dying after water contact despite the IP68 rating; both warranty claims were rejected with 'unknown fluid ingress'.
What to check. Do not rely on the IP68 rating for any water exposure — even tap splash killed units, and the manufacturer rejected the claims. Treat it as a splash-resistant watch at most.
Reported on: m.alza.hu
Italian Amazon verified review, April 2026. Battery that was advertised at 10 days suddenly lasted only hours after roughly two months of ownership; a repair attempt returned the watch unchanged ('nessun riscontro') and the owner requested a refund.
What to check. Buy with a return window long enough to test past the 2-month mark, and be prepared that warranty repair may not resolve a battery fault.
Reported on: amazon.it
German Amazon review (June 2026) — after one pool visit the screen went permanently black and the watch would no longer charge; the return window had expired, leaving the owner with a dead unit.
What to check. Keep the receipt and test water resistance within the return window; the watch is not safe for swimming despite marketing claims.
Reported on: amazon.de
Canadian Amazon review (July 2024) — the watch repeatedly drops the phone connection and requires resets; after a software update it stopped tracking health data entirely. A Finnish retail review (Verkkokauppa) independently confirms: 'Muuten toimiva laite, mutta välillä kadottaa yhteyden kännykkään' (works but occasionally loses connection to the phone).
What to check. Expect to re-pair the watch regularly; if you rely on notifications, verify they arrive reliably before committing.
Reported on: amazon.ca
Spanish Amazon review — after 3 months the watch began vibrating for dismissed alarms and failed to sync watch faces; official service could not fix it and Amazon returned it unchanged. The Turkish Şikayetvar comparison page independently lists 'Yazılım-güncelleme sorunlu' (software/update problematic) among the Bip 5's disadvantages.
What to check. Software faults may not be fixable by the official service channel; budget for the possibility of a dead unit after a few months.
Reported on: amazon.es
The Turkish complaints platform Şikayetvar lists these as the Bip 5's disadvantages in its comparison with the Huawei Watch Fit 3: problematic software updates, poor case/strap quality, bad service, problematic buttons/sockets, and expensive service fees. This is the only Turkish-language source that returned substantive complaint content.
What to check. In Turkey, expect weak after-sales support and high repair costs; the case and button quality are reported as subpar.
Reported on: sikayetvar.com
All Smartwatches and Fitness Bands
Kriko reads a listing and tells you which of these apply to that exact product. It runs on your computer, needs no account and is free.
These reports come from the pages linked under each item: owner forums, repair guides and workshops. They are not a diagnosis of any one unit, and a careful check of the one you are buying still applies.
Text from the Kriko Smartwatches and Fitness Bands catalog, version 0.1.2, under the CC-BY-SA-4.0 license.
