Known problems › Wireless earbuds
7 sourced reports, with what to check before you buy. Each one links to the page it was reported on.
A buyer reports one earbud stopped charging after a month on a replacement unit, and the first unit lasted about a year.
What to check. A single earbud refusing to charge is a known failure mode; clean the charging contacts and try the reset, but budget for a replacement or warranty claim if it persists.
Reported on: m.alza.sk
A buyer reports that after 4 months the earbuds stopped connecting to the phone and no device sees them; the listed drawback is 'Швидко зламались' (quickly broke).
What to check. A total loss of pairing/visibility is a hardware failure, not a settings issue; expect to use the warranty/after-sales repair path rather than a fix at home.
Reported on: comfy.ua
A verified buyer reports random disconnections, matching the German forum report of mid-session unpairing.
What to check. Random disconnects appear across multiple owner reports; try the reset procedure and keep the phone close, but treat it as a recurring behavior rather than a one-off.
Reported on: m.alza.sk
A German owner reports the earbuds unpair mid-use (YouTube, music) and audio falls back to the phone speaker, happening twice within 5 minutes.
What to check. Expect occasional mid-session disconnects; a factory reset (10s button hold in case) is the manufacturer's suggested fix, but if it recurs the unit may need after-sales service.
Reported on: computerbase.de
Xiaomi's own support FAQ addresses a single silent/unconnectable earbud, and if reset fails directs the user to after-sales inspection and repair.
What to check. The manufacturer itself publishes a troubleshooting path for a silent one-side earbud, confirming it is a recognized issue; reset first, then use the warranty if it persists.
Reported on: mi.com
Owners report the bass drops out when ANC is enabled at higher volume; the workaround is turning ANC off, and one owner expects a firmware fix.
What to check. This is a firmware/ANC quirk, not a hardware defect; if you listen loud with ANC on, expect bass dropouts until a firmware update lands.
Reported on: m.alza.sk
Xiaomi's official FAQ addresses intermittent sound/noise, attributing it to battery, distance, obstacles, or interference, and ends with after-sales inspection if unresolved.
What to check. Intermittent audio is acknowledged by Xiaomi; try full charge, closer proximity, and a reset before concluding it is a defect.
Reported on: mi.com
Kriko reads a listing and tells you which of these apply to that exact product. It runs on your computer, needs no account and is free.
These reports come from the pages linked under each item: owner forums, repair guides and workshops. They are not a diagnosis of any one unit, and a careful check of the one you are buying still applies.
Text from the Kriko Wireless earbuds catalog, version 0.1.4, under the CC-BY-SA-4.0 license.
